Privacy Policy
AI Consulting Desk is owned and operated by Kathryn Porter ("AI Consulting Desk," "we," "us," or "our"). Kathryn Porter is the data controller for personal information collected through AI Consulting Desk. This Privacy Policy explains what information we collect, how we use it, and how it may be shared when you use our website, products, and services.
Information we collect
Depending on how you use AI Consulting Desk, we may collect:
Information you provide to us
- Name and contact information
- Business name and website
- Business location, industry, products, and services
- Information submitted through forms or intake questionnaires
- Information associated with your account, if you create one
- Communications you send to us
Information related to purchases
Payment transactions are processed through our payment provider, Stripe. We may receive information about your purchase and transaction, but we do not need to directly collect or store your full payment card number to process your payment.
Information collected automatically
When you use our website, we may collect certain technical information such as your IP address, browser type, device information, pages viewed, and information about how you interact with the website. We may use analytics or similar technologies to understand website usage and improve our services.
How we use information
We may use information we collect to:
- Provide and operate AI Consulting Desk
- Generate AI visibility questions and analyses
- Produce reports and other deliverables
- Process purchases and provide customer support
- Communicate with you about your account, purchases, or services
- Improve our website, products, methodology, and services
- Detect, prevent, and address fraud, abuse, security issues, or technical problems
- Comply with applicable legal obligations
Information used for AI visibility analysis
When you submit information about a business for an AI visibility analysis, we may use that information to generate realistic customer-intent questions and conduct the analysis.
Questions and other information necessary to perform an analysis may be processed through third-party AI platforms, APIs, or other technology providers used to deliver the service.
The purpose of doing so is to evaluate how AI systems respond to questions relevant to the business being analyzed.
Service providers
We may use third-party service providers to help operate the website and provide our services. These may include providers involved in:
- Payment processing
- Website hosting and infrastructure
- Authentication
- Analytics
- AI/API processing
- Data storage
- Email or customer communications
These providers may process information on our behalf as necessary to provide their services.
Payments
Payments made through AI Consulting Desk are processed by Stripe or another payment provider identified during checkout. Payment information is subject to the applicable provider's privacy policy and terms.
Data security
We take reasonable measures designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.
Data retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with legal obligations.
Your choices
Depending on applicable law, you may have rights regarding your personal information, including rights to request access, correction, deletion, or information about how your data is processed.
Requests can be directed to support@aiconsultingdesk.com.
Children's privacy
AI Consulting Desk is intended for businesses and general audiences and is not directed toward children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date above.
Questions about this page can be sent to support@aiconsultingdesk.com.